All assessments have a target turnaround time, represented by the service level objective (SLO) of the chosen assessment type. The SLO is specified in business days, based on the Fortify on Demand data center's time zone. The SLO is four hours to two business days for a static assessment, two to three business days for a dynamic assessment, and one to four days for a mobile assessment.
If an assessment does not meet customary testing requirements, the testing team may pause the SLO timer while waiting for a response from the customer. The testing team is committed to promptly restarting the timer and testing as soon as possible.
If you have additional questions about SLOs and balancing your business timeline with an assessment service level, contact support.
