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Script-bot Smart-bot A scripted chatbot doesn’t carry even a glimpse of A.I Smart bots are built on NLP and ML. Script bots are easy to make Smart –bots are comparatively difficult to make. Script bot functioning is very limited as they are less powerful. Smart-bots are flexible and powerful. Script bots work around a script which is programmed in them Smart bots work on bigger databases and other resources directly No or little language processing skills NLP and Machine learning skills are required. Limited functionality Wide functionality

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